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What is included in your welcome package?

We offer all guests a carton of milk, 5L bottle of water, tea bags, coffee sachets, carton of orange juice, crackers and a bottle of our Marquês dos Vales wines.

Are pets allowed in the accommodation?

As much as we can appreciate the fondness for a pet, we do not allow pets in the houses.

Do you provide breakfast?

The houses are self-catering, however breakfast can be included during your stay if requested 24 hours before your arrival time. Our continental breakfast includes bread, cheese, ham or dry cured sausage, yoghurt, cereal, jam, coffee, tea, milk, fruit and fruit juice. Check our daily rates in the Accommodation section.

Do you provide extra beds and cots?

Upon request we can supply extra beds for children up to the age of 12 and baby cots free of charge. For children over the age of 12 please see our rates in the Accommodation section.

Do you provide high chairs for infants?

Yes, we do upon request.

Do we have to pay to use the estate's facilities?

The swimming pool, sauna and tennis court can be used by our guests free of charge.

What other perks do we get as guests of Quinta dos Vales?

We offer all our guests discounts in our FarmShop and on in-house activities.

Do you have a babysitting service?

We can organize a babysitter upon request 24 hours in advance.

How often does maid service come in?

Cleaning is done twice a week, towels are changed twice a week, bed linen is changed once a week.

Do you have room service?


Can children play around the estate?

Children can play around the estate but must be supervised at all times by their parents/guardians. We have a children's playground and animal area to keep them entertained.

If I want to use the tennis court do I have to bring my own rackets?

We have tennis rackets & balls available to use during your stay.

What is your payment and cancellation policy?

Booking deposit 10% non-refundable Balance payment 30 days prior to arrival If cancelled up to 30 days before date of arrival only the deposit will be withheld If cancelled up to 14 days before date of arrival 50% of the total rental fee will be charged If cancelled later or no show 100% of the total rental will be charge

What activities do you offer during our stay?

For a full list of activities check out our Activities section.

What methods of payment do you accept?

Upon booking your accommodation you may pay by bank transfer or via PayPal. The balance may be paid upon check-out with any major debit or credit card.

Do the houses have Wi-Fi?

Yes, all accommodation units have wireless broadband access.

How close is Quinta dos Vales to the beach?

The nearest beach is Praia Grande in Ferragudo, only 7km away.

Is there a grocery store nearby?

Yes, there are a couple of grocery stores in the village of Estombar.

Can you arrange transportation from and to the airport for us?

Certainly. We are happy to book a taxi or minibus for you.

How do I get to Quinta dos Vales from Faro Airport?

Please see directions on our "Location" page in the Estate section.

What is the check-in/out time?

Our check-in time is from 3pm to 6pm and check-out time by 10am. If you would like a special check-in/out time please let us know upon booking your reservation.

What currency should we bring?

The currency used in Portugal is the Euro.

Is there a cash machine nearby?

Yes, in the village.

Can I book my reservation by phone?

Yes, our number is +351 282 431 036. Alternatively you can email us using our contact form.

How can I change my reservation?

By email or by phone.

How do I make a multiple room/group reservation?

It's best to call for these types of reservations.

When is the best time to visit the Algarve/Quinta dos Vales?

The Algarve averages 3,000 hours of sunshine per year.Winter (21st December to 19th March) is the best time of the year to grab “off season” bargains. Summer (21st of June to the 21st of September) is the hottest and the most crowded time of the year. Spring and autumn open and close the bathing season and are usually warm enough to take you to the beach if you get tired of exploring the many other enchantments the Algarve has to offer.

How far away are the restaurants from Quinta dos Vales?

The closest restaurant that we recommend to our guests is O Charneco situated in the village of Estombar.

Can we drink water from the tap?

The water supply comes from our boreholes. Although it is safe to drink, it can taste a bit minerally, so we provide a 5L bottle of drinking water in our welcome package.

Does the accommodation have a safe to store our valuables?