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What services does the rental fee include?

The rental fee includes the space. If you choose any of our events packages we also offer the catering, tables, chairs, linens, tableware, and decoration.

Can I bring my own food or catering service?

Yes, of course. In this case we will only charge for the rental of the space and any other services requested.

Is the rental fee cheaper on any particular day?

Events booked from Monday to Thursday get a discounted rate.

Do you allow more than one event on the same day?

This is not common place but should two events take place on the same day we have the capability to ensure each is completely separated so as to not impose on one another and each party will have the undivided attention of a member of staff so everything runs smoothly.

What is your alcohol policy? Can I bring my own?

Quinta dos Vales has the exclusive right to provide wine. We charge by consumption and at a discounted rate. All other alcohol may be provided by the caterer.

Are there any restrictions we need to know about?

Music and sound licenses are arranged by Quinta dos Vales for each event at the local town council. These licenses have restrictions on the time music can start and must end.

Are there adequate toilet facilities?

There are two unisex toilets located between the Tasting Room and the Panoramic Terrace and four men's and four ladies' toilets in Cave de Bacchus. All are properly equipped for disabled people.

Can you accommodate disabled guests?

Quinta dos Vales was designed with disabled people in mind so there are ramps to access most areas. Where there are no ramps we will assist in whatever way necessary.

What is your payment and cancellation policy?

To guarantee your reservation and confirm the date we require: 30% deposit upon booking, 50% 30 days prior to the event, and the remaining balance 10 days prior to the event. The following penalties apply for cancellations within these periods: Up to 30 days - 0% (booking deposit will not be refunded) Up to 10 days - 50% of total Less than 15 days - 100% of total

What methods of payment do you accept?

Upon booking your event you may pay the deposit by bank transfer or via PayPal. The balance may be paid upon on the day of the event with any major debit or credit card.

Can I create a customized menu for my event?

Yes, certainly. Just check out the options available on our catering packages in the Events section.

When do I need to let you know exactly how many guests will be attending my event?

In order to book the catering we will need to know the exact number of guests at least 48 hours prior to the event.

Can my guests park at Quinta dos Vales?

Yes, we have two large, free car parks near both entrance gates.

What is Quinta dos Vales' total capacity?

We can accommodate on the panoramic terrace and our adjacent wine tasting room in total 230 seated guests or above 500 for standing events and in our Cave de Bacchus 320 seated guests and 6-800 for standing events.

How do I book an event?

Please contact our Events Organizer, Maria Carvalho, using our contact form.

Can I visit the venue before I book an event?

Of course. We are happy to show you around our facilities. Just contact us to book a day to visit.

Is there anywhere me and my guests can stay after the event?

Yes, we have on-site accommodation subject to availability.

Will there be someone from Quinta dos Vales present at my event to assist if needed?

Yes, a member of our staff will be present at every event to make sure everything goes according to plan.

Can I decorate the facility how I like?

Yes. Our Events Organizer will give you detailed information regarding decorations. Please note that some sculptures around the estate are permanent fixtures and cannot be moved.

What sort of audio-visual equipment do you have?

We can provide speakers, a microphone, stereo system, projector, and screen.

Can I hold a business meeting at Quinta dos Vales?

Yes, our facilities are available for corporate functions.

When can I start setting up the venue?

All decorations and equipment must be delivered and set up on the same day as the event and removed at the conclusion of the event.

If I have booked an open facility what happens in case of bad weather?

In the event of bad weather, we will do everything possible to adapt to the event to another location. In some cases we already have measures in place such as the rain shields that open and close on the Panoramic Terrace.

Can I have a rehearsal prior to my wedding day?

Providing there is no other event on the day you plan for your wedding rehearsal, this is possible.